Privacy Policy — How tjbed Protects Your Data

1. Introduction

tjbed ("we", "us", "our") is committed to protecting the privacy of all players who register and use the tjbed online gaming platform available at https://tjbed.pro. This Privacy Policy sets out in clear terms what personal information we collect from you, the purposes for which we process it, how we keep it secure, how long we retain it, who we share it with, and what rights you have in relation to your personal data.

By accessing or using the tjbed Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described. If you do not agree with any part of this policy, you must discontinue use of the Platform. This policy should be read alongside our Terms and Conditions, which govern the overall relationship between tjbed and registered players.

2. Information We Collect

tjbed collects personal information from you in three ways: information you provide directly when registering or using the Platform, information generated automatically when you access and interact with the Platform, and information obtained from third parties such as payment processors and identity verification services. The categories of information collected are as follows:

Information You Provide Directly

• Registration details: full name, date of birth, residential address (including division and district within Bangladesh), email address, and mobile number.
• KYC verification documents: government-issued photo identification (National ID card, passport, or driving licence), proof of address, and documentation of payment method ownership where required.
• Financial information: deposit and withdrawal records, transaction amounts, and the payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard) used for each transaction. tjbed does not store full mobile banking PINs or card security codes.
• Communications: messages, complaints, support requests and any other correspondence you send to tjbed through any channel, including email and live chat.

Information Collected Automatically

• Technical data: IP address, device type, device operating system, browser type and version, mobile network operator, and screen resolution.
• Usage data: pages visited on the Platform, features accessed, games played, bets placed, session start and end times, and navigation paths through the Platform.
• Cookie data: information stored in or read from cookies and similar tracking technologies placed on your device when you use the Platform. See Section 8 for full details.

Information from Third Parties

• Identity verification results from KYC service providers engaged by tjbed to confirm your identity and age.
• Payment confirmation data from bKash, Nagad, Rocket, Upay and card payment processors, confirming that a transaction was successfully completed.
• Fraud and risk screening data from anti-fraud and responsible gaming service providers that help tjbed identify potentially problematic account activity.

4. Sharing Your Information

tjbed does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the circumstances described below, and only to the extent necessary for the stated purpose:

Service Providers

tjbed engages carefully selected third-party service providers to support Platform operations, including KYC and identity verification providers, payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game software providers (Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, Spribe), anti-fraud and security services, and cloud hosting providers. These providers are permitted to process your data only as instructed by tjbed and for no other purpose. They are bound by strict data confidentiality obligations.

Legal and Regulatory Requirements

tjbed may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies when required to do so by applicable law, court order, or regulatory direction. This includes disclosures related to the investigation of suspected financial crimes, fraud, or other serious misconduct. tjbed will notify you of any such disclosure where it is legally permissible to do so.

Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of the tjbed business, personal data held by tjbed may be transferred to the acquiring entity as part of that transaction. In such a case, tjbed will take reasonable steps to ensure the receiving entity commits to standards of data protection equivalent to those described in this policy, and will notify affected players in advance where practicable.

6. Data Security

tjbed implements a range of technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the tjbed Platform, industry-standard cryptographic hashing for stored passwords (meaning no tjbed staff member can ever read your actual password), strict access controls limiting personal data access to authorised personnel on a need-to-know basis, and continuous monitoring of account activity and system logs for signs of suspicious behaviour.

While tjbed takes all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a data breach that affects your personal data and poses a significant risk to your rights, tjbed will notify you promptly and take all necessary remedial steps. You are responsible for maintaining the security of your own account credentials — never share your tjbed password with anyone.

8. Your Rights Over Your Personal Data

You have a number of rights in relation to the personal data that tjbed holds about you. To exercise any of the rights listed below, please contact tjbed customer support using the email address in the footer of this site. tjbed will respond to all data rights requests within a reasonable timeframe and will not charge a fee for processing straightforward requests:

10. Children and Minors

The tjbed Platform is strictly for adults aged 21 and above. tjbed does not knowingly collect, store or process personal data belonging to any person under the age of 21. If tjbed discovers or is notified that personal data of a person under 21 has been collected — for example because a minor has misrepresented their age during registration — tjbed will immediately suspend the relevant account, delete the data concerned, and take all appropriate steps to prevent any recurrence. If you are a parent or guardian and believe that a minor has registered an account on the tjbed Platform, please contact us immediately using the email address in the footer of this site.

12. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way tjbed handles your personal data, please contact our support team using the email address displayed in the footer of this site. tjbed takes all privacy enquiries seriously and aims to respond to all requests within 48 hours (Bangladesh Standard Time, UTC+6). For data deletion or access requests, please include your registered account username and the nature of your request in your message to help us process it efficiently.